SSH Connections SSH or Secure Shell is a network protocol. SSH was designed to replace telnet and other insecure means of connecting to Linux/Unix computers. Please refer to SSH Access if you do not have SSH enabled on…

SSH Connections

Last updated: April 2026
Reading time: ~3 min
Audience: Boxis customers and administrators.

What you'll accomplish

Complete the configuration or task described in this guide for your Boxis service.

Prerequisites

Access to the interface, device, or server described below.
Information or credentials you received from Boxis (contract, welcome e-mail, or client area).

Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.

SSH Connections

SSH or Secure Shell is a network protocol. SSH was designed to replace telnet and other insecure means of connecting to Linux/Unix computers. Please refer to SSH Access if you do not have SSH enabled on your account.

Different versions of SSH exist. The major versions are SSH1 and SSH2. Boxis requires our customers to use the SSH2 protocol as it provides the most up to date protection and security.

SSH is most commonly used to setup secure connections to an SSH daemon running on a remote server. Common uses include securely transferring files, securely logging/remote administration of remote servers, and secure FTP.

How to connect to SSH in Windows
How to connect to SSH in Mac OS X
How to connect to SSH in Linux

Windows - PuTTy

PuTTy: PuTTy is a free application that can be downloaded from chiark.greenend.org.uk

In PuTTY, under Session, enter your Domain Name as the Host Name
Under SSH, choose 2 from Preferred SSH Protocol Version
Under SSH -> Auth in PuTTY, you will need to specify where your private key can be found. Remember this is where you saved the private key on your local computer. Click Browse to locate the file on your computer.
If you wish to have your username automatically sent to the server when connecting, under Connection -> Data in PuTTY, you will see a field for "Auto-login username". Type your account username there.
Save your settings to be used in future sessions - Under Sessions, type a name (such as "my site") in the Saved Sessions box and click Save.

Mac - Terminal

Terminal:Terminal is an application included with all versions of Mac OS X

Note:

The first time you connect:

The first time you connect you will be prompted to verify the authenticity of the host:

The authenticity of host 'example.com' can't be established. RSA key fingerprint is da:e5:96:49:99:75:d7:79:45:75:7d:62:0c:5a:1f:0d. Are you sure you want to continue connecting (yes/no)?

Note:

Linux - Terminal

Terminal:Both Gnome and KDE ship with a Terminal application.

Note:

The first time you connect:

The first time you connect you will be prompted to verify the authenticity of the host:

The authenticity of host 'example.com' can't be established. RSA key fingerprint is da:e5:96:49:99:75:d7:79:45:75:7d:62:0c:5a:1f:0d. Are you sure you want to continue connecting (yes/no)?

Note:

Expected result

The product behaves as described in each step (connectivity, message, or UI state).

If something goes wrong

Repeat the step and check for typos (hostnames, passwords, ports).
Note the exact error message or screenshot.
Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.