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Problems with Microsoft Copilot

All times in UTC+02:00 Service timeline →
MSFT365 Status Affected service area
Start Jan 16, 2026 at 03:52 (UTC+02:00)
End Apr 28, 2026 at 08:26 (UTC+02:00)

MSFT365 Status

Event detail

Resolved

User Impact: Users may be experiencing issues accessing Copilot or generating responses.

More info: Users may see an error stating: “I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”

Current status: We’re analyzing available telemetry and user reports to determine cause of impact and develop a mitigation strategy.

Scope of Impact: Any users attempting to access or generate responses with Copilot may be affected. This affects users primarily in the United States, Canada, and Australia regions but may change as our investigation progresses.

Next Update by: Friday, January 16, 2026 at 4:30 AM UTC

Timeline Updates

  1. Resolved (Microsoft). Microsoft upstream status for CopilotConsumer: Operational