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Swisscom xDSL Fibre outage: area global

Scheduled on 02.07.2024 13:30:00 Status Finished Estimated finish 02.07.2024 16:00:00

Following reports from several customers about disconnections, we are currently investigating the root cause of the routing issue. Thank you for your patience as we work to resolve this matter.

Related servers / services

Internet xDSL/Fibre

Date Action
02.07.2024 14:54:00 Due to a incident with the PPPoE server, we are currently experiencing disruptions, some customer like are disconnected. We actively working on resolving the issue. Thank you for your patience.
02.07.2024 15:10:00 The current outage is beyond our scope of expertise. Swisscom teams are actively working on it and have informed us that everything should be stable again within the next hour. Thank you for your understanding and patience.
02.07.2024 15:59:00 The issue has now been resolved. Customers experiencing internet issues can try to power cycle their internet routers. The lines should now be functioning properly. Thank you for your patience.