Critical Network Outage

Scheduled on 22.03.2021 07:47:00 Status Resolved Fault / Issue Estimated finish 22.03.2021 12:36:00

Dear Client,

This morning, Boxis and other companies encountered an important network incident localized in Geneva that had big impact on us.

The incident happened this morning 7:45, a digger tore out 144 fiber optic cables during roadworks near the Geneva train station.
It is possible that services we provide were interrupted against our will.
We are sorry for any inconvenience due to this incident.

Our teams have worked all morning to get our services running again through another Fiber optic transit. The repairs of the damaged fiber optic cables are being done and it is possible that you could encounter some minor problems. We are doing all we can to get everything back to normal.

We also inform you that SRET is doing repairs on their fiber optic as from tonight 22nd of march at 22:00.

We will keep you updated on our website https://www.boxis.net/ > Contact > Status, if any new information should arise.

Boxis reste à votre disposition pour de plus amples informations et une aide technique sur l’ensemble de ses services.

Best regards.
Boxis.net

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