PostFinance Payment Services Disruption (BVR / QR-core)

Incident:
We are currently experiencing issues connecting to the PostFinance services used for BVR / QR-core payment processing.
Technical message: Cannot connect to mftp1.postfinance.ch:8022. Error 101 – Network is unreachable.

Impact:
Automatic BVR / QR-core payment files cannot currently be transmitted to PostFinance.
Your automatic payments may be delayed until PostFinance services are fully restored.
No action is required on your side: all pending transactions will be sent as soon as the connection to PostFinance is available again.

Cause:
The incident is related to a network/service outage on the PostFinance side. Our internal systems are operating normally but cannot reach the mftp1.postfinance.ch platform.

Status & Next Steps:
Our teams are actively monitoring the situation and remain in contact with PostFinance.
This page will be updated as soon as:
the connection to the MFTP service is restored, and
BVR / QR-core payment processing resumes as normal.
We apologize for any inconvenience this may cause and thank you for your understanding.

Related servers / services