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Users may be unable to see the suggestions pills after receiving a bot response in Microsoft Copilot

All times in UTC+02:00 Service timeline →
MSFT365 Status Affected service area
Start Sep 9, 2026 at 20:58 (UTC+02:00)
End In progress

MSFT365 Status

Event detail

In Progress

User impact: Users may have been unable to see the suggestion pills after receiving a bot response in Copilot.

Current status: Our service telemetry has alerted us to an issue in which users may have been unable to see the suggestion pills after receiving a bot response in Copilot. We've determined that an internal drill that tests the resiliency of our service caused this impact. We've halted this impacting drill and confirmed with our service telemetry that impact is remediated.

This is the final update for the event.

Start time: Wednesday, September 9, 2026, at 6:20 PM UTC

End time: Wednesday, September 9, 2026, at 7:30 PM UTC

No additional timeline updates — the detail above is the latest status.