Overview This tutorial will show you a variety of options for making calls on your Cisco 8800 Phone. Dialing: To pre-dial, enter the number you wish to dial. If you make a mistake while dialing, use the “backspace” soft…

Make Calls

Letzte Aktualisierung: April 2026
Lesezeit: ca. 3 Min.
Zielgruppe: Boxis-Kunden und Administratoren.

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Was Sie erreichen

• Sie führen die beschriebene Konfiguration oder Aufgabe für Ihren Boxis-Dienst aus.

Voraussetzungen

• Zugriff auf die beschriebene Oberfläche, das Gerät oder den Server.
• Informationen oder Zugangsdaten von Boxis (Vertrag, Willkommens-E-Mail oder Kundenbereich).

Hinweis Boxis: Angebote und Ansichten können abweichen. Bei Unklarheiten Ticket mit Service-Referenz öffnen.

Overview

This tutorial will show you a variety of options for making calls on your Cisco 8800 Phone.

 

Dialing:

To pre-dial, enter the number you wish to dial.

If you make a mistake while dialing, use the “backspace” softkey. As you begin to dial, the phone will search for similar numbers. Instead of dialing the full number, you can scroll down to a match if that is who you want to call. Next, go off hook by either lifting the handset, press the headset button, or press the “Call” softkey.

To place a call while another call is active, press the “New Call” softkey, and the first call will be placed on hold automatically. These phones won’t let you accidentally hang up on somebody by placing a new call.

 

To place a call while another call is active, press the “New Call” softkey, and the first call will be placed on hold automatically.

Outside Calls:

To make an outside call, hold down the star key for two seconds to get the plus sign for “plus dialing.” Then enter the full local or long distance number and press the “Call” softkey.

 

To make an outside call, hold down the star key for two seconds to get the plus sign for “plus dialing.”

Softkeys

The “ABC” softkey enables T-9 text input entry, which is useful for URI dialing. For example, to dial an email address in a directory, the 1 key provides the @ symbol for userid@domain.com.

Use the “Redial” softkey, to dial the last number placed from the phone.

If you have setup speed dials, press the appropriate feature button.

 

To dial an email address in a directory, the 1 key provides the @ symbol for userid@domain.com.

Busy Signal

If you try to reach someone and you get a busy signal or voicemail, or the call is not answered, you may use the Call Back feature to let you know when that person is available to talk. If enabled, call back appears on your phone as a feature button or a softkey. While listening to the busy tone or a ring sound, press “Call back.” A confirmation screen displays on the phone. Press “Exit” to exit the confirmation screen. When the person you are trying to reach becomes available, you will receive an audio and a visual notification on your phone when the line is free. Press “Dial” to place the call again. For more information about the Callback feature, contact your system administrator.

 

If enabled, call back appears on your phone as a feature button or a softkey.

Erwartetes Ergebnis

• Der Dienst verhält sich wie in den Schritten beschrieben.

Bei Problemen

• Schritt wiederholen, Tippfehler prüfen (Hostnamen, Passwörter, Ports).
• Fehlermeldung oder Screenshot notieren.

Ticket im Kundenbereich mit Dienstname, Uhrzeit und ggf. Traceroute bei Netzwerkthemen.

Siehe auch

• Weitere Artikel derselben Kategorie in der Boxis-Wissensdatenbank.
• /knowledgebase/ — Startseite der Wissensdatenbank.