Knowledgebase

Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

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Browse topics by product — hosting, cloud, telecom, domains and account help.

19 Categories
Developer Resources An incredibly codex has been created for you to use as reference when developing extensions 3 Articles Help & Documentation Unlike other Frameworks which try to cover everything, It has been built specifically for wordpress 15 Articles Troubleshooting & status When something breaks: how to gather evidence for Boxis support and read service notices. 7 Articles System administration Hands-on guides for engineers managing OS instances on Boxis hardware or VMs. 2 Articles Guides & first steps Short paths for new customers: what to click first and where documentation deepens. 45 Articles APIs & integrations Automating Boxis: official APIs, tokens, and hooks into your internal tools. 10 Articles Backups & disaster recovery Keeping copies you can actually restore: Boxis backup offers plus what you must script yourself. 2 Articles Security & certificates Protecting what you host with Boxis: certificates, edge rules, and sane server hygiene. 2 Articles SMS & messaging Programmable SMS and campaign tooling sold under the Boxis messaging portfolio. 10 Articles Telecom & VoIP Voice products from Boxis: trunks, DIDs, and the devices that register to our platforms. 28 Articles Internet & connectivity Access circuits Boxis delivers to your site: fibre, copper, and business-grade links. 2 Articles Private cloud & colocation Isolated platforms and cage space for workloads that cannot sit on shared infrastructure. 2 Articles Dedicated servers Bare metal at Boxis: hardware you control end-to-end, with remote hands when you need them. 3 Articles Cloud & VPS Virtual machines you rent from Boxis: sizing, images, and the network around them. 12 Articles Web hosting Shared and platform hosting sold by Boxis: space for sites, apps, and staging environments. 4 Articles Domain names Registering and maintaining domains you run with Boxis, including DNS that points to your services. 3 Articles Service Levels Boxis support service levels, support cost and paid support / billed support.