Enterprise Solutions

Managed Cloud Operations

Focus on your core business while our certified engineers operate, secure, and optimize your cloud environments around the clock

Your Cloud, Our Expertise

Running a cloud environment is more than provisioning virtual machines. It demands continuous monitoring, patch management, capacity planning, cost optimization, and incident response — 24 hours a day, 365 days a year.

Boxis Managed Cloud Operations takes this operational burden off your shoulders. Our teams handle the day-to-day management of your infrastructure so your engineers can concentrate on building products and delivering value to your customers.

Always-On Management

24/7 operations by certified cloud engineers based in Switzerland

Our Managed Services Pillars

A comprehensive operational framework covering every aspect of your cloud lifecycle

Proactive Monitoring

Real-time observability across infrastructure, applications, and network. Anomalies are detected and addressed before they impact your users, with automated alerting and runbook-driven responses.

Security & Compliance

Vulnerability scanning, intrusion detection, firewall management, and compliance audits. We ensure your environment meets ISO 27001, GDPR, Swiss FADP, and industry-specific regulations at all times.

Performance Optimization

Regular capacity reviews, right-sizing recommendations, cost analysis, and performance tuning. We help you eliminate waste while ensuring your applications always have the resources they need.

Included in Every Managed Cloud Plan

24/7/365 infrastructure monitoring

Incident management & escalation

OS & middleware patching

Backup management & verification

Firewall & security group management

Monthly operational reports

Capacity planning & right-sizing

Dedicated account manager

Disaster recovery testing

Change management & documentation

Platforms We Manage

Our operations team is certified across the leading infrastructure and orchestration platforms

VMware

Nutanix

Kubernetes

Terraform

Ansible

Frequently Asked Questions

Not at all. You retain full administrative access and decision-making authority. Our operations team works as an extension of yours, following your change management policies and escalation procedures. You define the rules; we execute them.

Yes. We can manage hybrid setups that span Boxis infrastructure, public cloud providers, and on-premises environments. A single operational pane of glass across all your platforms simplifies governance and reduces complexity.

Our managed cloud service tiers include SLAs ranging from 99.9% to 99.99% availability, with guaranteed response times from 15 minutes to 1 hour depending on incident severity and your support plan. All SLAs are backed by service credits.