Proactive Monitoring
Real-time observability across infrastructure, applications, and network. Anomalies are detected and addressed before they impact your users, with automated alerting and runbook-driven responses.
Boxis
Enterprise Solutions
Managed Cloud Operations
Focus on your core business while our certified engineers operate, secure, and optimize your cloud environments around the clock
24/7/365
Operations by certified engineers in Switzerland
Proactive ops
Monitoring, patching, capacity and incident response
Security-first
ISO 27001, GDPR and Swiss FADP-aligned practices
You stay in control
Full access — we execute your change policies
Enterprise Solutions
Your Cloud, Our Expertise
Running a cloud environment is more than provisioning virtual machines. It demands continuous monitoring, patch management, capacity planning, cost optimization, and incident response — 24 hours a day, 365 days a year.
Boxis Managed Cloud Operations takes this operational burden off your shoulders. Our teams handle the day-to-day management of your infrastructure so your engineers can concentrate on building products and delivering value to your customers.
Always-On Management
24/7 operations by certified cloud engineers based in Switzerland
Hybrid-ready
Boxis, public cloud and on-prem under one operational model
SLA-backed
Availability targets with response times by severity
Framework
Our Managed Services Pillars
A comprehensive operational framework covering every aspect of your cloud lifecycle
Security & Compliance
Vulnerability scanning, intrusion detection, firewall management, and compliance audits. We ensure your environment meets ISO 27001, GDPR, Swiss FADP, and industry-specific regulations at all times.
Performance Optimization
Regular capacity reviews, right-sizing recommendations, cost analysis, and performance tuning. We help you eliminate waste while ensuring your applications always have the resources they need.
Coverage
Included in Every Managed Cloud Plan
- 24/7/365 infrastructure monitoring
- Incident management & escalation
- OS & middleware patching
- Backup management & verification
- Firewall & security group management
- Monthly operational reports
- Capacity planning & right-sizing
- Dedicated account manager
- Disaster recovery testing
- Change management & documentation
Stack
Platforms We Manage
Our operations team is certified across the leading infrastructure and orchestration platforms
VMware
Nutanix
Kubernetes
Terraform
Ansible
FAQ
Frequently Asked Questions
Do I lose control over my infrastructure with managed services?
Not at all. You retain full administrative access and decision-making authority. Our operations team works as an extension of yours, following your change management policies and escalation procedures. You define the rules; we execute them.
Can you manage environments hosted outside Boxis?
Yes. We can manage hybrid setups that span Boxis infrastructure, public cloud providers, and on-premises environments. A single operational pane of glass across all your platforms simplifies governance and reduces complexity.
What SLA commitments come with managed cloud?
Our managed cloud service tiers include SLAs ranging from 99.9% to 99.99% availability, with guaranteed response times from 15 minutes to 1 hour depending on incident severity and your support plan. All SLAs are backed by service credits.