Legal

Contracts

Download the general terms and special conditions that apply to Boxis products and services.

General terms and conditions

General terms and conditions of service [PDF]
Data Processing Agreement (DPA) [PDF]
Glossary [PDF]
Service fees annex [PDF]
Data protection declaration [PDF]
Ethics & compliance charter [PDF]

Special conditions

Domain names

Special conditions – domain names [PDF]

Web hosting

Special conditions – web hosting [PDF]

Email

Special conditions – Hosted Exchange [PDF]

SSL certificates

Special conditions – SSL certificate [PDF]

Dedicated servers

Special conditions – dedicated servers [PDF]
Terms regarding use of Microsoft software on servers [PDF]
Special conditions – VPS [PDF]

Storage & backup

Special conditions – File Storage [PDF]
Special conditions – Cloud Backup [PDF]

Network

Special conditions – Additional IP [PDF]
Special conditions – BoxisConnect [PDF]
Special conditions – colocation & housing [PDF]
Special conditions – IP Transit, BGP & multihoming [PDF]
Peering policy [PDF]

Support

General terms – professional services [PDF]
Premium support for Advanced partners [PDF]
Special conditions – Premium support [PDF]
Special conditions – Business support [PDF]
Special conditions – Enterprise support [PDF]

Internet connectivity

Special conditions – Fibre Pro [PDF]
Special conditions – xDSL Pro [PDF]
Special conditions – additional IP (xDSL / Fibre) [PDF]

Telephony

Special conditions – telephony services [PDF]
Special conditions – VoIP package [PDF]
Special conditions – SIP Trunk [PDF]
Interconnection and call termination agreement [PDF]

SMS

Special conditions – SMS [PDF]

These documents govern the use of Boxis products and services. For questions about your contract, contact our sales or support teams.