Overview This tutorial will teach you about mobile connect using your Cisco IP 8800 phone. Mobile connect is the ability to transfer a call from your mobile phone to your desk phone can be used as long as Mobile Connect…

Mobile Connect

Letzte Aktualisierung: April 2026
Lesezeit: ca. 2 Min.
Zielgruppe: Boxis-Kunden und Administratoren.

Was Sie erreichen

Sie führen die beschriebene Konfiguration oder Aufgabe für Ihren Boxis-Dienst aus.

Voraussetzungen

Zugriff auf die beschriebene Oberfläche, das Gerät oder den Server.
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Overview

This tutorial will teach you about mobile connect using your Cisco IP 8800 phone. Mobile connect is the ability to transfer a call from your mobile phone to your desk phone can be used as long as Mobile Connect is enabled.

Answering on Mobile

We’ve set up the phone so that incoming calls will ring at your desk phone for the first two rings and then simultaneously at your desk and on the mobile phone for the remaining three rings.

Answer the call from your mobile phone, the desk phone line will illuminate red.

To transfer the call to the desk phone, hang up the mobile call. The desk phone line will illuminate to flashing green.

The desk-phone will illuminate red

Answer the call from your mobile phone, the desk phone line will illuminate red.

Resume via Desk Phone

Here, we’ve set up the phone so that it must be answered within 10 seconds after hanging up from the mobile phone before dropping the call.

To resume the call, press the corresponding desk phone line that is flashing green and select the Resume softkey.

Answer the phone in 10 seconds after transfer

The phone must be answered within 10 seconds after hanging up from the mobile phone before dropping the call.

Desk to Mobile Phone

To send a call from your desk phone back to your mobile phone, on your desktop phone press the “To Mobile” softkey (you may need to press the More softkey) and select Send call to mobile.

Note: The desktop phone line button turns red and the calling party number appears on the phone display.

Press the To Mobile softkey

To send a call from your desk phone back to your mobile phone, on your desktop phone press the “To Mobile” softkey.

Erwartetes Ergebnis

Der Dienst verhält sich wie in den Schritten beschrieben.

Bei Problemen

Schritt wiederholen, Tippfehler prüfen (Hostnamen, Passwörter, Ports).
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Ticket im Kundenbereich mit Dienstname, Uhrzeit und ggf. Traceroute bei Netzwerkthemen.

Siehe auch

Weitere Artikel derselben Kategorie in der Boxis-Wissensdatenbank.
/knowledgebase/ — Startseite der Wissensdatenbank.