Overview This tutorial will show you how to use a variety of options to make calls on your new IP Cisco 7800 phone. Enter Number Enter the number you wish to dial. If you make a mistake while dialing, use the “backspace…
Make Calls
Letzte Aktualisierung: April 2026
Lesezeit: ca. 5 Min.
Zielgruppe: Boxis-Kunden und Administratoren.
Was Sie erreichen
- Sie führen die beschriebene Konfiguration oder Aufgabe für Ihren Boxis-Dienst aus.
Voraussetzungen
- Zugriff auf die beschriebene Oberfläche, das Gerät oder den Server.
- Informationen oder Zugangsdaten von Boxis (Vertrag, Willkommens-E-Mail oder Kundenbereich).
Hinweis Boxis: Angebote und Ansichten können abweichen. Bei Unklarheiten Ticket mit Service-Referenz öffnen.
Overview
This tutorial will show you how to use a variety of options to make calls on your new IP Cisco 7800 phone.
Enter Number
Enter the number you wish to dial. If you make a mistake while dialing, use the “backspace” softkey.
Enter the number you wish to dial.
Press Call
When you are finished, press the “Call” softkey.
When you are finished, press the “Call” softkey.
Press Call
When you are finished, press the “Call” softkey.
To place a call while another call is active, put the active call on hold and press the “New Call” softkey.
Outside Call
To make an outside call, hold down the star key for two seconds to get the plus sign for “plus dialing.” Then enter the full local or long distance number and press the “Call” softkey.
Hold down the star key for two seconds to get the plus sign for “plus dialing” then enter the full local or long distance number and press the “Call” softkey.
Redial
Use the “Redial” softkey to dial the last number placed from the phone.
Use the “Redial” softkey to dial the last number placed from the phone.
Speed Dial
If you have set up speed dials, enter a speed dial code, and use the “Speed Dial” softkey.
If you have set up speed dials, enter a speed dial code, and use the “Speed Dial” softkey.
Idle Speed Dials
For quick access when the phone is idle, press the down button for Speed Dials.
For quick access when the phone is idle, press the down button for Speed Dials.
Idle Placed Calls
For quick access when the phone is idle, press the up button for Placed Calls.
For quick access when the phone is idle, press the up button for Placed Calls.
Busy
If you try to reach someone and you get a busy signal, voicemail or the call is not answered, you may use the Callback feature to let you know when that person is available to talk. If enabled, Callback appears on your phone as a feature button or a soft key. While listening to the busy tone or a ring sound, press Callback. A confirmation screen displays on the phone. Press Exit to exit the confirmation screen.
If you try to reach someone and you get a busy signal, voicemail or the call is not answered, you may use the Callback feature to let you know when that person is available to talk.
Available
When the person you are trying to reach becomes available, you will receive an audio and a visual notification on your phone when the line is free. Press Dial to place the call again. For more information about the Callback feature, contact your system administrator.
When the person you are trying to reach becomes available, you will receive an audio and a visual notification on your phone when the line is free.
Erwartetes Ergebnis
- Der Dienst verhält sich wie in den Schritten beschrieben.
Bei Problemen
- Schritt wiederholen, Tippfehler prüfen (Hostnamen, Passwörter, Ports).
- Fehlermeldung oder Screenshot notieren.
Ticket im Kundenbereich mit Dienstname, Uhrzeit und ggf. Traceroute bei Netzwerkthemen.
Siehe auch
- Weitere Artikel derselben Kategorie in der Boxis-Wissensdatenbank.
/knowledgebase/— Startseite der Wissensdatenbank.