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Some users may be unable to use Microsoft Copilot prompts

All times in UTC+02:00 Service timeline →
Stato MSFT365 Affected service area
Start Jan 13, 2026 at 10:39 (UTC+02:00)
End Apr 28, 2026 at 08:26 (UTC+02:00)

Stato MSFT365

Event detail

Resolved

User impact: Users may be unable to use Microsoft Copilot prompts.

Current status: We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.

Next update by: Tuesday, January 13, 2026, at 12:30 PM UTC

Timeline Updates

  1. Resolved (Microsoft). Microsoft upstream status for CopilotConsumer: Operational