Boxis Status

Real-time information on system performance and availability

Legend: Operational Degraded performance Partial Outage Major Outage Under maintenance

Customer Service

All systems operational

Sub-services:

Customer Portal

Ticketing & Support

Phone Support

E-mail Support

Knowledge Base

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Cloud Services

Partial Outage

Sub-services:

Web Hosting

Cloud SSD Servers

Cloud NVMe Servers

Bare Metal Servers

Colocation & Housing - GEN01

Backup Platform

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Network & Infrastructure

All systems operational

Sub-services:

Network Core

IP/MPLS Backbone

IP Transit

Internet Exchange Points (IXPs)

SwissIX (20 Gbit/s Port)

BGP Routing

RPKI Route Validation

DDoS Protection

Perimeter Firewalls

Authoritative DNS

Recursive DNS Resolvers

NTP Service

Monitoring & Alerting

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Telecom

Partial Outage

Sub-services:

Broadband Internet services (DSL/Fibre)

Carrier SIP

Fibre Pro / FTTH

G.fast / VDSL / xDSL

Point-to-Point / Ethernet Links

SIP Trunking

Cloud PBX / Hosted PBX

VoIP Lines

Business SMS / SMS API

Swiss Interconnection

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Collaborative Solutions

Planned maintenance

Sub-services:

MSFT365 Status

Hosted Exchange

E-mail Services (IMAP/POP/SMTP)

Webmail

Antispam & Antivirus (MX Filtering)

SMTP Relay (Smart Host)

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Datacenters & Power

All systems operational

Sub-services:

Primary Datacenter (GEN01)

Secondary Datacenter (GEN02A)

Redundant Power Feeds

UPS & Generators

Cooling & Environment

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Domains & DNS

All systems operational

Sub-services:

Domain Registration

DNS Management Panel

DNSSEC

Registry Connectivity

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