Let's talk about your project
Whether you need sovereign hosting, fiber connectivity, VoIP telephony, or a custom infrastructure solution, our team is ready to help. Reach out and get a response from a real engineer.
Mon-Fri, 08:00 – 18:00 (CET)
24/7 for critical issues
Lausanne, Switzerland
Send us a message
Get in touch directly
Sales
For new projects, quotes, and commercial inquiries.
Phone: +41 58 018 00 00
Email: sales@boxis.net
Hours: Mon-Fri, 08:00 – 18:00 (CET)
Technical support
For existing customers needing assistance with their services.
Live chat: Available on every page
Email: support@boxis.net
Hours: 24/7 for critical issues
Other inquiries
Partnerships: partners@boxis.net
Careers: careers@boxis.net
Press: press@boxis.net
Abuse: abuse@boxis.com
Frequently asked questions
Quick answers to common questions about working with us.
How fast do you respond to inquiries?
Sales inquiries are answered within 4 business hours. Technical support tickets receive a first response within 1 hour, and critical issues are handled 24/7.
Where is your infrastructure located?
All our servers, network equipment, and storage systems are hosted in our private datacenters in Switzerland. We do not use any infrastructure outside the country.
Can I visit your datacenters?
Yes. We welcome on-site visits by appointment. Contact our sales team to schedule a tour of our facilities and meet the team in person.
Do you offer custom infrastructure solutions?
Absolutely. We specialize in tailored solutions combining connectivity, hosting, telephony, and broadcast to match your exact requirements. Tell us what you need and we will design a proposal.
What languages does your team speak?
Our team supports customers in French, English, German, and Italian. We ensure that you can always communicate with us in a language you are comfortable with.
Already a customer?
Access your client portal to manage services, open support tickets, review invoices, and monitor your infrastructure in real time.
Client portal Service status