Knowledgebase

Overview

This tutorial goes over the sound control features of the Cisco IP Phone 8800 Series.

Volume

Press plus or minus on the Volume button to adjust the volume. For example, to adjust the volume of the ringer, from the idle phone, press plus or minus until the desired volume is achieved. The same process can be repeated to adjust the volume for the handset, headset or speaker. When changing the headset volume; note the headset icon in the top right.

Mute

Press “Mute” to mute a call in progress. When the microphone is muted, the button illuminates red. To take a call off mute, press “Mute” again. It’s a good practice to look at the mute key before speaking on a call, to make sure you’re not speaking while muted.

Speaker

Press “Speaker” to use the speakerphone. To take a call off speakerphone, lift the handset, or if you have a headset, press the headset button.