Overview This tutorial will show you how to view and edit your contacts and recent calls using your Cisco IP 8800 phone. Directories The Cisco IP Phone 8800 Series provides you with access to contacts using the Personal…
Contacts and Recent Calls
Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.
What you'll accomplish
- Complete the configuration or task described in this guide for your Boxis service.
Prerequisites
- Access to the interface, device, or server described below.
- Information or credentials you received from Boxis (contract, welcome e-mail, or client area).
Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.
Overview
This tutorial will show you how to view and edit your contacts and recent calls using your Cisco IP 8800 phone.
Directories
The Cisco IP Phone 8800 Series provides you with access to contacts using the Personal and Corporate directories. To view these directories, press the Contacts button.
To view these directories, press the Contacts button.
Personal Directory
The Personal Directory will allow you to access your Personal Address Book and Fast Dials. You can set up and maintain your Personal Directory using your phone, or by using your Self Care Portal webpages.
The Personal Directory will allow you to access your Personal Address Book and Fast Dials.
Corporate Directories
The Corporate Directory will allow you to access employee names and phone numbers. You can search for a co-worker’s last or first name, and then dial that number from the Corporate Directory.
The Corporate Directory will allow you to access employee names and phone numbers.
Expected result
- The product behaves as described in each step (connectivity, message, or UI state).
If something goes wrong
- Repeat the step and check for typos (hostnames, passwords, ports).
- Note the exact error message or screenshot.
- Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.
See also
- Other articles in the same category in the Boxis knowledge base.
/knowledgebase/— main knowledge base index.