Overview This tutorial will teach you how to store or Park a call at a specified number using your Cisco IP 8800 desk phone. Store the Call The Park feature allows you to store or Park a call at a specified number, and…
Park Calls
Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.
What you'll accomplish
- Complete the configuration or task described in this guide for your Boxis service.
Prerequisites
- Access to the interface, device, or server described below.
- Information or credentials you received from Boxis (contract, welcome e-mail, or client area).
Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.
Overview
This tutorial will teach you how to store or Park a call at a specified number using your Cisco IP 8800 desk phone.
Store the Call
The Park feature allows you to store or Park a call at a specified number, and then use any other phone in the office to retrieve the parked call.
While on a call, press the “Park” softkey, you may need to press the “More” softkey first.
While on a call, press the “Park” softkey.
Retrieve the Number
The park number will be displayed on the screen. Make note of the number and dial the number from any phone to retrieve the parked call.
The call will ring back to the station that originated the call if it is not picked up.
Make note of the number and dial the number from any phone to retrieve the parked call.
Expected result
- The product behaves as described in each step (connectivity, message, or UI state).
If something goes wrong
- Repeat the step and check for typos (hostnames, passwords, ports).
- Note the exact error message or screenshot.
- Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.
See also
- Other articles in the same category in the Boxis knowledge base.
/knowledgebase/— main knowledge base index.