Overview This tutorial will show you how to log into and set up your voicemail for your Cisco IP 8800 desk phone. Logon To log on from your extension, press the Messages button on your phone. Enter your password and the…

Voicemail Access

Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.

---

What you'll accomplish

• Complete the configuration or task described in this guide for your Boxis service.

Prerequisites

• Access to the interface, device, or server described below.
• Information or credentials you received from Boxis (contract, welcome e-mail, or client area).

Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.

Overview

This tutorial will show you how to log into and set up your voicemail for your Cisco IP 8800 desk phone.

 

Logon

To log on from your extension, press the Messages button on your phone. Enter your password and then press the pound key. 

 

To log on from your extension, press the Messages button on your phone.

Setup

The first time you log on to voicemail, you will be asked to follow through with setting up your voicemail box name, greeting and password. Please follow through with all of the steps or you will be asked to set up your voicemail the next time you call in. 

 

Enter your password and then press the pound key.

Outside Login

To Log into your voicemail from outside of the system, dial your external voicemail number, and then press the star key. 

If you do not know the remote voicemail number for your site, just dial your telephone number and press the star key when your greeting answers. 

When prompted to enter your ID, enter your full telephone number and press the pound (#) key. Enter your password then press the pound key.

 

Dial your external voicemail number, and then press the star key.

Expected result

• The product behaves as described in each step (connectivity, message, or UI state).

If something goes wrong

• Repeat the step and check for typos (hostnames, passwords, ports).
• Note the exact error message or screenshot.
• Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.

See also

• Other articles in the same category in the Boxis knowledge base.
• /knowledgebase/ — main knowledge base index.