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Problem
Reissue RapidSSL Certificate
How do I reissue my RapidSSL certificate
Reissue Certificate
How do I reissue my RapidSSL certificate
Reissue Certificate
Cause
Resolution
To re-issue a RapidSSL certificate, perform the following steps.
Generate a Certificate Signing Request (CSR)
Access the RapidSSL User Portal for SSL certificate re-issuance
- Click https://products.geotrust.com/geocenter/reissuance/reissue.do
- Provide the common name, technical contact e-mail address associated with the SSL order, and the image number generated from the Geotrust User Authentication page.
- Select Request Access against the correct order ID.
- An e-mail will be sent to the technical contact e-mail address specified above
- Click on the link listed in the e-mail to enter the User Portal
- Click the Reissue Certificate option in the left hand column
Note: If the Reissue option is not available in the User Portal then contact order processing to request a manual re-issuance.
- On the following screen copy and paste the new CSR
- Select the Subscriber Agreement, click Submit
- After the order is approved the SSL certificate will be re-issued
Note: Any changes to the certificate's Common Name during replacement will require manual approval
- RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance
- RapidSSL Wildcard - requires a manual approval through the domain authorization e-mail for the certificate re-issuance
RapidSSL Certificate installation
Important Installation Notice: All certificates are now issued using intermediate CA certificates. Be sure to install the correct intermediate CA with your reissued certificate.