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Temporary Routing Issue to French Mobile Networks
Scheduled on 05.01.2026 18:00:00 Status FinishedOur engineering teams are currently investigating a temporary routing issue affecting calls to certain French mobile destinations.
We are actively working to identify the root cause and restore full service as quickly as possible.
Impact
Outbound calls to some French mobile numbers may fail or experience routing issues.
Other services remain fully operational.
Next Update
Further updates will be provided as soon as new information becomes available.
Thank you for your patience and understanding.
— Boxis Network Operations Team
Related servers / services
| Date | Action |
|---|---|
| 06.01.2026 09:19:00 | Our French carrier partner has confirmed the issue is originating on their side. We are awaiting their feedback and will provide an update as soon as we have more information. |
| 06.01.2026 10:28:00 | We got an update from our partner and issue has been fixed now. |