Overview This tutorial will show you how to forward all calls from your Cisco 8800 phone. Forward All “Forward All” allows you to forward calls on your phone to another number. For your primary line, you can set up “For…
Forward Calls
Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.
What you'll accomplish
- Complete the configuration or task described in this guide for your Boxis service.
Prerequisites
- Access to the interface, device, or server described below.
- Information or credentials you received from Boxis (contract, welcome e-mail, or client area).
Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.
Overview
This tutorial will show you how to forward all calls from your Cisco 8800 phone.
Forward All
“Forward All” allows you to forward calls on your phone to another number. For your primary line, you can set up “Forward All” directly on your phone.
For your primary line, you can set up “Forward All” directly on your phone.
Setup
To forward all calls, press the “Forward All” softkey.
Then enter the call forward target phone number exactly as you would dial it from your phone.
To forward all calls, press the “Forward All” softkey.
Verify
To verify that your calls are forwarded, look for the “Forward All” icon in the line label, and the forwarding information in the header.
Look for the “Forward All” icon in the line label.
Cancel
To cancel call forwarding, press the “Forward Off” softkey.
To cancel call forwarding, press the “Forward Off” softkey.
Expected result
- The product behaves as described in each step (connectivity, message, or UI state).
If something goes wrong
- Repeat the step and check for typos (hostnames, passwords, ports).
- Note the exact error message or screenshot.
- Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.
See also
- Other articles in the same category in the Boxis knowledge base.
/knowledgebase/— main knowledge base index.