Step 1. Go to Network & Infrastructure then IP Manager Step 2. In the search box look for the IP for which you want to set up a rdns. Step 3. Change the revDNS with the new revDNS and save You're done! (Step 4. You shou…
How to setup rDNS
Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.
What you'll accomplish
- Complete the configuration or task described in this guide for your Boxis service.
Prerequisites
- Access to the interface, device, or server described below.
- Information or credentials you received from Boxis (contract, welcome e-mail, or client area).
Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.
Step 1.Go to Network & Infrastructure then IP Manager
Step 2.In the search box look for the IP for which you want to set up a rdns.
Step 3.Change the revDNS with the new revDNS and save
You're done!
(Step 4. You should check if the change has been made correctly. How? Uptade the FAQ if you know)
Expected result
- The product behaves as described in each step (connectivity, message, or UI state).
If something goes wrong
- Repeat the step and check for typos (hostnames, passwords, ports).
- Note the exact error message or screenshot.
- Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.
See also
- Other articles in the same category in the Boxis knowledge base.
/knowledgebase/— main knowledge base index.