1. Click on the \"Login\" button in orange on the top right of the page and enter your email address and password , and finally confirm by clicking on the \"Login\" button. 2. Once logged into your account , click on the \"C…

Recover API key - Procedure

Last updated: April 2026
Reading time: ~2 min
Audience: Boxis customers and administrators.

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What you'll accomplish

• Complete the configuration or task described in this guide for your Boxis service.

Prerequisites

• Access to the interface, device, or server described below.
• Information or credentials you received from Boxis (contract, welcome e-mail, or client area).

Note Boxis: Offers and screens may differ slightly depending on your product. When in doubt, open a support ticket with your service reference.

1. Click on the "Login" button in orange on the top right of the page and enter your email address and password , and finally confirm by clicking on the "Login" button.

2. Once logged into your account , click on the "Client Area" button and then again on the second "Client Area" button.

3. You're in your account , simply click on the menu item " Main account" , then "API settings".

4. If this is the first time you use this service, you will see a message "API is disabled for your account" . To activate, simply click on the " Enable it now".

5. That your API key was automatically generated , it 'll just paste it into the corresponding field in the application "SMS DESK".

Expected result

• The product behaves as described in each step (connectivity, message, or UI state).

If something goes wrong

• Repeat the step and check for typos (hostnames, passwords, ports).
• Note the exact error message or screenshot.
• Open a ticket in the Boxis client area with the service name, time of the test, and any trace (e.g. traceroute) if it is a network issue.

See also

• Other articles in the same category in the Boxis knowledge base.
• /knowledgebase/ — main knowledge base index.