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Users may experience issues accessing or using Microsoft Copilot

All times in UTC+02:00 Service timeline →

MSFT365 Status Affected service area

Start Apr 29, 2026 at 16:11 (UTC+02:00)

End In progress

MSFT365 Status

Event detail

In Progress

User impact: Affected users may have been unable to use Copilot services and features.

More info: Prompts to Copilot may have returned an error message stating "Oops, Something happened. Can you try again?"

Final status: We observed and mitigated an infrastructure issue that caused issues accessing Microsoft Copilot. We redirected traffic to healthy infrastructure and have confirmed that the issue is resolved.

Start time: Wednesday, April 29, 2026, at 1:51 PM UTC

End time: Wednesday, April 29, 2026, at 3:28 PM UTC

This is the final update for the event.

No additional timeline updates — the detail above is the latest status.