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Some users may be unable to access Microsoft Copilot on the web

All times in UTC+02:00 Service timeline →
MSFT365 Status Affected service area
Start Sep 9, 2026 at 23:33 (UTC+02:00)
End In progress

MSFT365 Status

Event detail

In Progress

User impact: Users may be unable to access Copilot on the web.

More info: Affected users encounter a Cloudflare Error 1016 and are unable to access copilot.microsoft.com.

Current status: We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.

Next update by: Thursday, September 10, 2026, at 12:30 AM UTC

No additional timeline updates — the detail above is the latest status.