Port Your Phone Numbers to Boxis
Keep your existing phone numbers when switching to Boxis. We support number porting for Swiss numbers (including 08XX special rate numbers) and international numbers from most countries.
Our porting process is straightforward and transparent. Contact us for pricing information, availability verification, and to start the porting process. Number porting services are available but are not free - contact us for detailed pricing.
Porting Overview
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Swiss Numbers
All Swiss numbers supported
Port Swiss fixed numbers, mobile numbers, and 08XX special rate numbers to Boxis.
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International
International porting available
Port international numbers from most countries. Contact us to verify portability.
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Timeline
15 business days
Standard porting process takes approximately 15 business days from document submission.
Important Requirements Before Porting
Ensure your numbers meet the requirements for porting to Boxis. Follow these guidelines to ensure a smooth porting process.
Active Numbers Required
Phone numbers must be active and in your possession until the porting date. The contract with your current operator can already be terminated, but the porting date must be set before the contract end date.
Advance Payment Required
Fees for ported phone numbers must be paid in advance for the first 12 months from the porting date. If you port your numbers to another operator during these 12 months, advance payments will not be refunded.
Number Block Requirements
Multiple number blocks cannot be combined, and additional numbers cannot be added to existing blocks. Costs are defined according to the composition of blocks from your current operator. A DDI/BusinessLINE block consists of at least 10 consecutive numbers and cannot be separated. For porting part of a block, you must separate them with your current operator before sending us the porting authorization.
BusinessLINE TAG Numbers
A BusinessLINE TAG number (special connection) is treated as a special number and billed by Swisscom as a DDI block.
Step-by-Step Porting Process
Follow these steps to port your phone numbers to Boxis. The entire process typically takes approximately 15 business days.
Create Boxis Account
Open a Boxis account. Ported phone numbers will be connected to the following account: Client number and Boxis login email address.
Submit Porting Documents
Complete the porting documents and send them to porting@boxis.net at least 15 days before the desired porting date. Boxis will confirm the definitive porting date by email no later than 7 days before the porting date.
Pay Porting Fees
You will receive an invoice. One-time porting fees and fees for the first 12 months of phone numbers must be paid before the porting date.
Porting Execution
On the porting day, interruption of incoming calls may last from a few minutes to a few hours depending on how quickly your current operator routes communications to Boxis. You will receive an email to verify routing.
Choose Your Porting Date
Select the porting option that best fits your needs. All options require proper documentation and advance payment.
Fastest Porting
Porting at the earliest possible date (date determined by Boxis). Documents must be received at least 15 days before the porting date.
Contract End Date
Porting on your contract termination date. The porting date is determined by your current operator.
Special Date
Porting on a specific desired date. An additional fee of CHF 150.- excluding tax is charged. The date must be validated by Boxis and documents must be received at least 7 business days before the desired porting date.
Transparent Porting Fees
Number porting services are available but are not free. Contact us for detailed pricing information. Below are examples of porting fees and recurring fees.
Single Number
- One-time porting fee: CHF 35.-
- Annual fee per number: CHF 12.- per year
- Total first year: CHF 47.-
2-5 Numbers (Multiline)
- One-time porting fee: CHF 35.-
- Annual fee per number: CHF 12.- per number per year
- Total for 5 numbers (first year): CHF 95.-
DDI Block (10+ numbers)
- One-time porting fee: CHF 350.-
- Annual fees: According to number of numbers
Recurring Monthly Fees
- Single number: CHF 1.- per month (CHF 12.- per year)
- DDI block 10 numbers: CHF 8.- per month (CHF 96.- per year)
- DDI block 100 numbers: CHF 31.- per month (CHF 372.- per year)
- DDI block 1000 numbers: CHF 200.- per month (CHF 2,280.- per year)
Important Information During Porting
Please note these important points during the porting process (15 days before the porting date).
Cancellation Policy
If you withdraw or refuse a porting order that has already been confirmed, the total porting fees will still be charged. Attention: if a porting is cancelled from 3 days before the agreed porting date, additional costs will be charged.
- If a confirmed porting order is cancelled, porting fees will still be charged.
- If a porting date is changed, the order must be cancelled and reset. Porting fees will be charged twice.
- Confirmed porting orders can only be cancelled no later than one week before the porting date.
What Happens After Porting
Your ported phone numbers are routed by Boxis from the moment the porting is completed. Boxis becomes your contact partner.
Number Ownership
According to OFCOM, the first operator that put your ported numbers into service remains the official owner of the numbers. If you do not renew your ported numbers, they will be returned to the original operator by Boxis.
Porting to Another Operator
If you port to another operator, you must comply with the conditions of the new operator. However, advance payments made will not be refunded.
Ready to Port Your Numbers?
Contact our team to start the porting process. Send your porting documents to porting@boxis.net or contact us for assistance.